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New winter collection coming soon

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Payments

The following payment methods are envisaged: Credit card Paypal Bank transfer Klarna

The payment transaction takes place on a protected page, which uses SSL certificates, a system that guarantees maximum security for online transactions.

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Shipments

Purchases will be delivered by GLS courier (Italy) or BRT / UPS (EU countries) or by EMS / DHL service (non-EU countries), depending on the destination, and sent the working day following the date of conclusion of the order. For shipments outside the EU, Franceschetti uses the DDU (Delivery Duty Unpaid) method, where duties are the responsibility of the customer to be paid directly to the courier upon delivery.

Franceschetti srl will send the Customer a confirmation e-mail once the Products have been shipped.

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Returns

The purchased goods can be returned within a maximum of 30 (thirty) days from the date of delivery.

Franceschetti srl will reimburse the cost of the Products that are returned by the Customer unused and undamaged, as well as accompanied by the relative invoice / receipt.

The delivery costs for returning the Products are charged to the Customer

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